State Farm® Insurance Agent Janette Redou
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
EE PROPERTIES
March 13, 2025
"Janette & Team are TOP NOTCH! Everyone in her office is well educated & super friendly & helpful! Will not go anywhere else for my insurance needs!"
"Thank you so much for your fantastic review! We are thrilled to hear that you consider our team to be "top notch." Providing friendly, knowledgeable, and helpful service is our top priority, and it’s wonderful to know that you felt that during your experience with us. We truly appreciate your loyalty and are grateful that you have chosen us for your insurance needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thanks again for your kind words!"
Jeffrey Wilner
March 13, 2025
"Janette Redou, State Farm is absolutely hands down the best insurance agent office around. From the moment, you walk in the door Kassandra greets you with a smile and a great attitude and wonderful knowledge! Esmeralda is always bubbly and will go above and beyond to explain everything in detail so you fully understand what you are signing up for! Laura is top notch as well! Always available to help and has great knowledge of what State Farm offers! Now to the creme of the creme, Janette! She is absolutely incredible! She has the most amazing customer service, she knows the in's and out's of everything State Farm and she genuinely cares about each and every policy holder. Not to mention, their office is beautiful, clean and always full of sunshine and positivity! If I could give more than 5 stars I absolutely would! Janette Redou & her team are my go to & I will refer them to everyone I know! Way to Go Janette!"
"Dear Jeffrey, Thank you so much for taking the time to share your wonderful experience with us! I am absolutely thrilled to hear your kind words about our team. Esmeralda, Laura and Kass all strive to provide exceptional service and ensure that all of our policyholders fully understand their polices. We’re especially grateful for your recognition of our dedication and commitment to our policyholders. Our goal is to create a warm and welcoming environment while delivering the best insurance solutions for our policy holders. It’s heartwarming to know that you appreciate our office atmosphere, and we always aim to keep it bright and positive for everyone who walks through our doors. Your referrals mean the world to us, and we are here to assist you and your loved ones whenever you need. Thank you once again for your glowing review! "
José Campa
February 20, 2025
"Best Team! Answered all my questions in a way I could understand. Esmeralda made everything so simple. She was prompt and efficient. Amazing team!"
"Dear Jose, Thank you so much for the kind words! We value your business, and value you! "
Kylie Abuhwaidi
May 15, 2024
"Absolutely wonderful! Everyone I spoke to was kind and understanding from start to finish. Easy seamless process!"
"Kylie! Thank you so much for the kind words! Welcome to the State Farm family. "
James Agena Georges
April 16, 2024
"Esmeralda and Laura welcomed me into Texas. And their service was top-notch. They paid attention to all the details and made sure I got what I needed and more. If you’re looking for new insurance company that will go above and beyond this is the spot"
"James, Welcome to Texas! We are so happy to have you here. Thank you so much for your trust and loyalty! "
Al B
March 8, 2024
"I've had great experiences working with Janette Redou and her team! State Farm provides excellent coverage at a very reasonable price, I highly recommend them!"
"Al, thank you so much for sharing. We appreciate your loyalty. "
John Matson
March 4, 2024
"Laura is absolutely great - professional and customer focused - helps explain to my understanding - when I call in I always ask for her. I have known Janette for years and she has always hired top-notch people for her staff - thank you for that and to Laura, "keep on doing what you are doing", John"
"John, thank you so much for the kind words. We do all we can to provide our customers with the best service. We are thrilled to be your State Farm Agency. "
Esmeralda Garcia
January 22, 2024
"The best dream team! They work hard for their clients!"
Emily Goltz
January 16, 2024
"Very unprofessional. Never respond to emails, I have been waiting for someone to communicate with me since NOVEMBER about my bills and insurance preferences. Neither Janette, nor any of her office people have gotten back to me. Switched agents and still never heard from her. The director of State Farm had to get in contact with her, and she STILL never responded to me. Complete waste of time, do not go to this agent."
erika garza
May 13, 2022
"I have been with Jeanette’s office for quite some time. And i must say im very pleased with the phenomenal service i have received. The agents are very helpful, friendly and professional. I highly recommend this exceptional office!"
Crystal Contreras
September 9, 2020
"I love State Farm!! They have amazing rates and Cassandra is an absolute pleasure to work with. Wouldn't want anyone else handling my insurance needs than this office!!"
Chef Jeff
August 29, 2020
"The best State Farm branch in the country!!! If I could rate Janette Redou 10 stars I would. She has taken genuine good care of me and family for almost two decades."
Michael Saegert
June 17, 2020
"Janette's office is both professional and personable. The superior service she provides is the reason I stay with her agency and carrier"
John H. Shanahan, Jr.,
March 19, 2020
"Great service and support. Pro-active communications. Everything one could ask for in an insurance agency."
Roy Tillery
March 11, 2020
"Good history with janette, helping my father"
Jake Monty
November 8, 2019
"After having a unique opportunity to travel for work, I needed some questions answered about my policy that my agent claimed to not have access to the answers to. I was referred to Janette, who was an absolute pleasure to work with. Janette was extremely responsive, very polite and respectful, and followed through with getting back to me in a timely manner- all without having any relation to me or credit gained from my policy. I would recommend Janette to anyone looking for an agent in the greater Houston area."
Raafat J
April 11, 2019
"This is the best 👌"
Eduardo Garces
March 25, 2013
"I've been with Janette Redou's State Farm office since Nov. of 2007. I've always had great customer service from this office. They take the time explain and present your options. As always life progresses so I needed a couple of quotes, Patty Guereca helped me out today and did an outstanding job, once again great customer service! moreover, the both times I had to make a claim, State Farm as a whole took good care of me and Janette Redou's office was there for me when I had additional questions."