State Farm® Insurance Agent Janette Redou

"Janette, Erin and team took care of all of my family’s needs during our 7 years in Houston. They couldn’t have more accommodating, transparent and proactive with our various policies. This included when we got into a fender bender just two months after moving into town from NYC. I can’t say enough good things about the team. Thanks, y’all!"

"The best place for an amazing Insurance experience. I have been there. If you need insurance solutions, this is the best place to go!"

"Laura provided exceptional service. She went above and beyond to assist with issues outside the original scope of work, stepping in to help and prompting a quick response from the other party. I highly recommend her—10/10."

"I have been with this Agent for over 10 years. Customer service has always been superb. When I have made claims someone always kept in contact with me during the process."

"Eddie Redou took great care of me setting up my auto insurance with all of the necessary coverage that I wanted for a great premium! I couldn’t recommend this State Farm Agency enough, so I went ahead and bundled my renters insurance as well! 10/10 customer service!"

"It is rare to find an insurance agency that answers your call almost like a concierge - and I mean that in the best way. I have been with Janette's State Farm agency for awhile, but when it came to lining up home insurance for my wife and I's first home, Laura literally handled all of that for us. She ensured that the home insurance was finalized so it could get to our lender on time, and even in the middle of the process when we bundled my auto policy with the home policy, Laura was extremely transparent and made sure the timing aligned so that we could close on our home seamlessly. Laura was always available, answered all my calls and got it done in the most considerate and professional manner.
I compliment Laura, Eddie and the team that Janette has put together over at her agency. If you have insurance needs, with a reputable agency like State Farm, but want that "small-business" relationship, go to Janette and her team."

"Our family has been a customer of State Farm for about 50 years. When we moved to Houston we transferred our policies to Janette Redou's office. Every experience with Janette and her staff has been excellent. Recently Laura Allamaa, an account manager in Janette's office helped me resolve a problem with which I was not familiar. Laura was very helpful; had all the right answers; was very quick and thorough; has excellent written and oral communication skills; knows her business and product; and, saved me time, money and frustration. An excellent person with whom to work."

"This team is always so helpful, and goes above and beyond for their policyholders!"

"As a long term customer - 30 plus years, we think it’s important to have a relationship with our insurance provider. Erin Redou was so helpful with our recent auto coverage, as well as assisting us with several other of our policies."

"All of our company insurance policies are handled through the Redou Agency. While we are more than happy with the coverage that State Farm provides, it is the expertise and helpfulness of the staff at the office that set the Redou Agency apart. They are extremely knowledgeable, they respond to any question almost immediately, and they are great at helping to navigate policy needs and claims questions. My primary contact has been Laura Allamaa, who gives our account the same attention and expertise whether the issue is a simple certificate of insurance or a complex claim problem. But, we can say that every representative who has worked with us on our account has provided the same level of professionalism and courtesy. If you're looking for an agency to help with one policy or many, it is the customer care that sets the Redou Agency apart.
Joel Szulc - Main Street Theater"

"Very happy with this agency and group of agents. They have always provided fast, thorough, and personal service for my family covering auto, home, and life insurance needs.

Highly recommend!!"

"A shout out to Laura at Janette Redou office . Thank you for good work relating to my Home Owners policy . Managed to find a solution to keep my renewal premium at an acceptable level

I highly recommend this Statefarm office"

"We have been with State Farm for many many years. And we have always been exceedingly pleased with them. In particular, recently my wife and I have had an excellent experience with
Laura Allamaa Janette Redou's office obtaining business office insurance. She has been quick to respond, very professional, and pleasant to work with. We are very happy and easily deserves 5 stars."

"The best insurance agency in town
They always helpful and give me good prices on both auto and home insurance
👍👍"

"My agent Erin...o my lord, she has been the most amazing and understanding person I've ever had has a agent....she has always taken the time too find the right coverage for me and always been truthful with the details
She makes it extremely easy to understand the policy's and puts them in very simple terms too follow.
SHE IS A TRUE BLESSING TO HAVE AS A AGENT"

"Laura does an amazing job and provides excellent customer service. She is consistent, communicates quickly, and is very courteous. She follows up and gives ensures my concerns or questions are answered! Thank you Laura!"

"I would like to commend Laura Allamaa for all the help she provided to me after the passing of my husband. Anytime I called her with a question or problem she went out of her way to be patient and helpful. Additionally she carefully went over my policies making corrections and adjustments as needed. It’s comforting to have a qualified agent take your calls and solve your issues."

"Janette Redou and Laura Allamaa are always professional and efficient in answering questions and actioning our change requests in regards to our Auto Insurance and Renter's Insurance. Highly recommend."

"Ms Erin Redou has been so helpful in getting my home and car insurance (much better than the other competitors). The process was fast and painless, and a lot was done via email. Wish has switch to State Farm a few years ago :) A very happy customer."

"Everyone there are so patient and very kind… They’re never to busy to talk to you about anything… THANK YOU..LAURA,ESMERALDA, ERIN AND KASS.. THANKS TO YOU ALL🌟🌟💫💫⭐️⭐️✨✨✨"

"This has been the best agents office I have encountered. Everyone was extremely helpful especially Esmeralda. She was patient and kind throughout the entire process. I highly recommend this office to assist you with all of your insurance needs."

"HIGHLY recommend going to Janette Redou’s insurance office. All of the workers are great and sufficient, Erin really stood out to me, her professionalism and care was above my expectations. Will definitely continue coming here!"

"If you’re looking for an insurance agent who truly cares and goes above and beyond, Laura is the one! From the moment I spoke with her, her energy was so positive and welcoming. She made me feel heard and understood, which is rare these days.

I reached out looking for information and to explore options for my lil ol’ Malibu, and Laura was incredibly patient, thorough, and kind. She took the time to walk me through everything, answer all my questions, and genuinely help me understand what would work best for my situation—without any pressure to commit or rush into anything.

Even though I didn’t lock in a policy, Laura still gave me her full attention and treated me like I mattered. That kind of customer service is hard to come by, and it left a big impression on me.

Thank you, Laura, for your kindness, professionalism, and willingness to help. I’ll definitely be keeping your name at the top of my list!"

"Erin was really efficient in helping me get set up with renters insurance when I moved to Texas. She was thorough and ensured that I got the right policy for me."

"Erin was great in setting up my rental insurance policy and she also helped me set up car insurance for my entire family. She was very patient throughout our whole process and continues to answer any questions we may have."